Shipping policy

MOBXTECH Shipping Policy
Last Updated: 25/09/2025

1. Processing time
All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
  • If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery.
  • Orders placed after [Time] on Friday will be processed the following business day.

2. Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method Estimated Delivery Time Shipment Cost
Standard Shipping 3–5 business days £1.99
1st Class delivery 1–2 business £3.99
  • Free shipping: We offer free standard shipping on all orders over £50.
  • Delivery delays: Delivery delays can occasionally occur. We are not liable for any such delays.

3. Shipment confirmation and order tracking
You will receive a shipment confirmation email with your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.

4. International shipping
We offer international shipping to the following countries: Europe.
  • Shipping costs and delivery times: Rates and estimated delivery times for international orders are calculated at checkout.
  • Customs, duties, and taxes: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Store Name] is not responsible for these charges if they are applied and are your responsibility as the customer.

5. Shipping restrictions
  • P.O. boxes or APO/FPO addresses: We can ship to P.O. boxes and APO/FPO addresses [or specify if you cannot].
  • Restricted countries/regions: We do not ship to the following countries: Asia.

6. Damages or lost shipments
MOBXTECH is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.

7. How to contact us
If you have any questions about this Shipping Policy, you can contact us:
  • By email: [info@mobxtech.com]
  • By visiting this page on our website: [www.mobxtech.com]